The Age of Employees

The top 10 workplace trends for 2022



The Age of Employees


The Age of Employees is upon us. In a recent report issued by Visier, it cites that many companies say that their people are their greatest asset, but the dis­ruptions of 2020 and 2021 massively changed how peo­ple feel about their work. With more workplaces going remote, and more employees feeling burnout, com­panies have needed to pivot quickly to keep their employees engaged and effective. Huge waves of resignations are making an impact on employers everywhere; focusing on employee experiences, happiness, and effectiveness is now a top priority……sound familiar?

 Successful companies are the ones that change to retain and grow their most valuable asset: their people. 

The Top 10 Trends for 2022 

Visier has identified ten trends that reflect the peo­ple-first attitude that will dominate 2022 and beyond. For example, the consumption of information on employees needs to happen on a much broader scale, to all individuals who are making choices about who gets hired or promoted.

Trend #1: People Data Democratisation is the Future and is how to get people analytics and data into the flow of work of all leaders at your organization. Data democratisation also plays a critical role in responding to resignation waves. At Optko we call this goal setting and measurement or in other words OKR’s.

Trend #2: The New Employer-Employee Social Contract. This trend is about repairing the social contract that was broken by employers who failed to take care of employees during the pandemic, both from a financial and emotional perspective. People have gotten a taste of hybrid work and many want the same flexibility instead of go­ing back to the yesteryear of everyone being in cubicles and offices. But hybrid work demands changes in managerial styles to ensure equal­ity. Optko offers rich Employee Communication Applications (ECA) to build strong social networks and work teams; as well as enhancing manager to staff relationships.

Trend #3: Work Becomes an Experiment in Radical Flexibility teaches employers to rethink what offices are for and what they are meant to accomplish. Thanks in part to the pandemic, long-develop­ing digital trends have been happening faster than anyone anticipated, and companies who offer workplace flexibility will attract and retain the best talent. At Optko we can help map out the most appropriate workforce and workplace strategy. We can establish Voice of the Employee (VoE) feedback loops so HR and business managers can implement and continuously refine the best workplace models to meet both the business needs and employee expectations.

Trend #4: Produc­tivity Focuses on Output—Not Hours Put In explains how to shift a manager’s focus from hours to output to drive a corresponding in­crease in productivity. Using Objectives and Key Results (OKRs) is about goal setting, not hours worked. By adopting an OKR approach we can move the focus to measuring business output rather than only measuring time and attendance.

Trend #5: Targeted Retention Strategies Stem Rising Resigna­tions covers the steps to using people analytics to find the right employees to focus retention programs on, while also keeping their unique needs and experiences at the forefront of your efforts. Having rich data analysis, using sophisticated modelling tools to detect burnout and employee sentiment will help increase staff retention. Optko offers tools that can accurately detect the likelihood of staff departure and predict turnover, so you can retain your most valuable people.

Trend #6: Employee Experience Ele­vates to Customer Experience Levels, highlights why traditional methods for improving the employee journey are flawed and what cus­tomer experience best practices can make em­ployee engagement much more effective. Similar to Trend #3, if an employee feels that are not being heard, they don’t clearly understand the company direction, can’t get support for their role, they may disconnect from the company. Having an ECA, which allows employees to contribute to the organisation’s operations, allows them to share knowledge and gives them access to routine functions (like applying for leave, roster and shift swapping etc) increases their experience. VoE adds to this by having actionable feedback.

Trend #7: Diversity, Equity and Inclusion (DEI) Suc­cess is Everyone’s Responsibility focuses on how to embed DEI into all people decisions throughout the employee lifecycle. An ECA can automatically translate content in an Employees Native language. For example, if company communication is normally in English but an individual worker’s native language is Indonesian, the employee will receive their communications in Indonesian. They will be able to acknowledge the communications in their native language, which will then be translated back to English. This ensures those employees with Language Other than English (LOTE) are not excluded from communications or are not left out from key company announcements by their inability to interpret a message. Additionally having mental health and wellbeing measurement tools and Mental Fitness programs, ensures all employees and especially those minority groups are not discriminated or subjected to vilification in the workplace.

Trend #8: Change Manage­ment Gets a Data-Driven Boost, along with the important task of how to identify ambas­sadors to help bring employees along on every change journey, finding out when and where change is needed is key to maintain a productive and desirable workplace. Setting an organisational strategy where all workers have visibility of the key priorities and activities that drive the business is more important than ever. These activities can be monitored and measured. Workers who contribute to the success of the business are generally happier and have greater sense of loyalty. Allowing employees to input to the strategic direction of the business at an operational level, reporting achievements and making positive change to benefit the organisation is the new paradigm. Optko understands this and provides tools for companies to make this shift.

Trend #9: Microlearning Puts Reskilling on the Fast Track explores how both employees and their managers can be empowered by their organizations with the skills they need for the future. Having access to rich content, online video-based content and pathways to build skills and competencies is the new normal. Optko provides tools where content can be curated, orchestrated and distributed so that employees can easily access the information they need, when they need.

Trend #10: AI-Powered Work Cultures Take Shape. One of these changes is the increasing use of artificial intelligence. AI is here to stay, but as usage continues to grow, touchpoints between artificial intelligence and humans multiply. De­ploying responsible AI to fuel fair, strategic peo­ple decisions is one way to succeed with. Data driven decisions help streamline business decisions to make them make equitable.

Final Thoughts

Keeping employees productive and happy is not an HR function; it’s a business function. Hunches and “the way things have always been done” are no longer sufficient strategies for managing a company’s most important re­source.

 Instead, 2022 is the year to:

  • Broaden the use of people analytics and data to every leader in your organization, especially the people managers looking after employees;

  • Shift from just executives making decisions that impact the entire business to every employee making better decisions every day;

  • Implement new methods to communicate effectively with employee, especially front line and remote workers;

  • Shift from contract style position based performance measures and adopt goal setting with your employees which are based on business results and key objectives; your people will be more engaged when they know they are adding value to the company; and

  • Manage you employees wellbeing and mental fitness. A healthy and happy individual is beneficial to both the person and to the business.


Optko understands each of these 10 Trends and provides solutions to help organisations get the best from their workforce.

 Workplace Trends republished from Visier (