Implementation and Support Services

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Optko Logo

Transition to better outcomes

Advice

We provide up to date advice on the use of technology for you to optimise what you do, so you can do it better.
We like to say that we are "advocates not advisors"

Implementation

We ensure that all our solutions are fully project managed, so you receive a fully managed outcome that meets with your expectations and delivers your business results,
No excuses. Never!
Project Managers

All of our project managers are certified and have experience in delivering transformation projects.

Systems engineers

We have system engineers who can integrate our solutions into your existing technology stack and help you configure the system.

Business Analysts

We can help you map current processes and data and assist in the development of new business workflows to maximise the benefit of the new solutions.

Account Management

Throughout the solution lifecycle we maintain contact with you to ensure you are realising the benefits of the solution, and it is living up to your expectations.
Our Account Managers are your advocates to ensure that you always get the best possible results.

Support and Maintenance

Once the solution has been implemented, we transition across to our service team, to ensure ongoing support and maintenance.
We provide local technical support fully backed by our global solution partners.